At our Virtual Roundtable webinar this Wednesday, one of the most popular topics was how to simplify finding issues and/or PeopleSoft updates from MetaLink. One of the topics that seems to come up with a lot of our blog entries and conference presentations is simplifying access (or drilling) into different areas of PeopleSoft. This seems to be another example of that.

In our session, we showed how you can create shortcuts to different searches in MetaLink (formerly known as Customer Connection, and to be known in the future as My Oracle Support).

The web-based access to all of the patches and fixes is very powerful, but sometimes it would be nice to get directly in without having to navigate.

Common Links we use

As partners supporting products dependent on PeopleSoft functionality, we often need to troubleshoot interoperability issues between a given PeopleSoft patch level and our products. Therefore, there are a few common areas where we do searches.

Updates to Tree Manager	PeopleTools 8.49	PeopleTools 8.48
Updates to nVision	PeopleTools 8.49	PeopleTools 8.48
Updates related to Security	PeopleTools 8.49	PeopleTools 8.48
Updates related to XML Publisher	PeopleTools 8.49	PeopleTools 8.48
Updates related to Query	PeopleTools 8.49	PeopleTools 8.48
Updates related to Upgrade	PeopleTools 8.49	PeopleTools 8.48

However, once you spend some time looking at how parametersare passed in the URL, you can create hyperlinks fordifferent application updates as well.

Financials

Here are some from Financials

Updates related to Journals	Financials 9	Financials 8.9
Updates related to Calendars	Financials 9	Financials 8.9
Updates related to Combination Edits	Financials 9	Financials 8.9
Updates related to Closing	Financials 9	Financials 8.9

Campus Solutions

Here are some related to Campus Solutions

Student Administration Updates	Release 9	Release 8.9
Financial Aid Updates	Release 9	Release 8.9
Student Financials Updates	Release 9	Release 8.9
Student Records Updates	Release 9 prior to Jan 1, 2008 after to Jan 1, 2008	Release 8.9 prior to Jan 1, 2008 after to Jan 1, 2008

HRMS

Here are some HRMS updates

Human Resources Updates	Release 9 prior to January 1, 2008 January 1, 2008	Release 8.9 prior to January 1, 2008 after January 1, 2008
Benefits Administration Updates	Release 9	Release 8.9
Payroll for North America Updates	Release 9 prior to 06/01/2007 between 06/01/2007 and 06/01/2008 after 06/01/2008	Release 8.9 prior to 06/01/2007 between 06/01/2007 and 06/01/2008 after 06/01/2008
Time and Labor Updates	Release 9.0	Release 8.9

In a follow-on post, we'll discuss how we came up with these hyperlinks.

Labels: MetaLink, Oracle